Privacy Policy
PRIVACY NOTICE
COLE HAAN RD has the right to share personal information with Cole Haan LLC. COLE HAAN RD + SIGNAFIRE CAPITAL is committed to ensuring the confidentiality/privacy of personal information obtained through its online services. We suggest you read the regulations described below to understand how your personal information is processed when you use our services on the WWW.COLEHAAN.DO site.
RESPONSIBLE PARTY
In compliance with the Federal Law on Protection of Personal Data Held by Private Parties, SIGNAFIRE CAPITAL (hereinafter COLE HAAN RD) informs you that COLE HAAN RD is responsible for your personal data.
The "User" may contact COLE HAAN RD at any time via our email colehaanwebweb@csco.com.do or directly at our offices located at Calle Juan Ballenilla #42 Zona Industrial de Herrera, Santo Domingo. Our phone number is: +1 809 - 689 - 8196
One of COLE HAAN RD's priorities is to respect the privacy of its users and keep the information and personal data it collects secure.
Likewise, COLE HAAN RD will inform the user what type of data it collects, how it stores it, the purpose of the file, how it protects it, the scope of its confidentiality commitment, and the rights the user has as the owner of the information.
1.- TYPE OF PERSONAL INFORMATION OBTAINED.
At COLEHAAN.DO we request the following information:
Full name, postal address, email address, telephone number, and country. If a purchase is made, your credit card details will also be requested.
Your personal data will be treated based on the principles of lawfulness, consent, information, quality, purpose, loyalty, proportionality, and responsibility in terms of the Legislation.
2.- HOW YOUR PERSONAL INFORMATION IS USED.
COLE HAAN RD collects personal information from visitors who use the site in different ways. For example, you may provide us with your personal information when you:
-Purchase products on the site.
-Subscribe to email newsletters or updates.
-Submit a product review.
-Participate in contests, sweepstakes, and other promotions.
-Answer a survey, the responses of which are used in internal studies.
COLE HAAN RD's most important objective in collecting personal data is to understand and provide the user with a more satisfactory experience when visiting our sites and acquiring our services, as by knowing more about our visitors we can provide them with products that meet their needs, as well as more appropriate content and advertising.
By collecting user data online, we can compile internal statistics that tell us which services and products are most appreciated by different user segments. It also helps us give due formality to the transactional process.
In general, COLE HAAN RD uses personal information to offer you products and services, communicate with you about those products and services, and improve your experience on the site. Specifically, personal information may be used to process order transactions, answer questions, maintain online accounts, send information about products or services that may be of interest to you, analyze and monitor visitor activity on the site, provide product recommendations and ratings, publish contest, sweepstakes or other promotion results, fulfilling our legal obligations and developing a knowledge base according to site users.
3.- WHAT ARE COOKIES AND HOW ARE THEY USED?
Cookies are small pieces of information that are sent by the website to your browser.
Cookies are stored on your computer's hard drive and are used to determine your preferences when you connect to our sites' services, as well as to track certain behaviors or activities carried out by you within our sites.
In some sections of our site, we require the client to have cookies enabled as some functionalities require them to work. Cookies allow us to: a) recognize you when you enter our sites and offer you a personalized experience, b) know the personal site configuration specified by you, for example, cookies allow us to detect the bandwidth you have selected when entering the home page of our sites, so we know what type of information is advisable to download, c) calculate the size of our audience and measure some traffic parameters, since each browser that accesses our sites acquires a cookie that is used to determine the frequency of use and the sections of the sites visited, thus reflecting your habits and preferences, information that is useful for us to improve content, headlines, and promotions for users. Cookies also help us track some activities, for example, in some of the online surveys we launch, we can use cookies to detect if the user has already filled out the survey and avoid displaying it again, in case they have.
The "help" button located on the toolbar of most browsers will tell you how to prevent accepting new cookies, how to make the browser notify you when you receive a new cookie, or how to disable all cookies. However, cookies will allow you to take advantage of the most beneficial features we offer, so we recommend that you leave them enabled.
4.- LIMITATION OF USE AND DISCLOSURE OF INFORMATION.
In our email offer notification program, only COLE HAAN RD has access to the collected information. This type of advertising is carried out through notices and promotional email messages, which will only be sent to you if, at the time of registration, you indicated that you wished to receive them. You can modify this indication at any time by sending an email to colehaanweb@csco.com.do. Emails sent may occasionally include offers from third parties who are our business partners.
5.- CONFIDENTIALITY OF INFORMATION.
When you are on the COLEHAAN.DO site and are asked for personal data, you will share the information only with COLE HAAN RD.
COLE HAAN RD will not share confidential information with third parties, except when required by court order to comply with procedural provisions.
COLE HAAN RD does not sell or rent user information. If the user's personal data should be shared with business partners or sponsors, the user will be notified before they are collected or transferred.
COLE HAAN RD may disclose aggregated user statistics (for example, the percentage of our users who are men or over a certain age, etc.) to describe our services and for other lawful purposes in cases required by law.
COLE HAAN RD may disclose account information in special cases when we believe that providing this information may serve to identify, locate or take legal action against persons who may be infringing the terms of service of the COLEHAAN.DO sites, or causing harm or interference with the rights of COLEHAAN.COM or its properties, other users of the COLEHAAN.DO sites, or any other person who may be harmed by such activities. COLE HAAN RD may disclose or access account information when, in good faith, we believe it is necessary for legal, administrative, or other reasons and we deem it necessary to maintain, provide, and develop our products and services.
COLE HAAN RD assumes no obligation to maintain the confidentiality of any other information that the user provides, including information that the user provides through newsletters and online chats, as well as information obtained through cookies described in section 3.
5.- ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION)
The department responsible for the handling and administration of personal data is E-Commerce/CRM, whom you can contact via email at colehaanweb@csco.com.do or directly at Calle Juan Ballenilla #42 Zona Industrial de Herrera, Santo Domingo. Our phone number is: +1 809 - 689 - 8196
TO EXERCISE YOUR ARCO RIGHTS AND REVOKE GRANTED CONSENT.
As a personal data owner, the "User" may exercise ARCO rights (access, cancellation, rectification, and opposition to the processing of their personal data), or revoke the consent they have granted to COLE HAAN RD for the processing of their personal data, by sending their request directly to the Customer Service area via the email account: colehaanweb@csco.com.do
Such a request must contain at least: (a) name and address or other means to communicate the response to your request; (b) documents proving your identity or, where applicable, legal representation; (c) a clear and precise description of the personal data regarding which you wish to exercise any of the ARCO rights; (d) an express statement to revoke your consent to the processing of your personal data and therefore, for them not to be used; (d) any other element that facilitates the location of personal data.
Your request must be accompanied by the reasons why you request such revocation and official identification of the data owner or their representative. Within a maximum of 20 (twenty) business days, we will address your request and inform you about its admissibility via the email from which the request originated.
COLE HAAN RD asks the user to update their data each time it undergoes any modification, as this will allow us to provide an efficient and personalized service.
The personal data provided by the user will form part of a file that will contain their profile. The user can modify their profile at any time using their user number and identification number.
If you participate in the email promotion service, you can deactivate the service at any time.
6.- PROTECTION OF PERSONAL INFORMATION
The information provided by the user is secured by a personal identification number that only the user can access and of which only they have knowledge.
We recommend that you do not reveal your password to anyone. COLE HAAN RD will not request your password in any unsolicited phone calls or email messages. At all times, the user is solely and ultimately responsible for keeping their user/member number, personal password, access key, and confidential number secret with which they access the services and content of our site. To minimize risks, COLEHAAN.DO recommends that the user log out of their account and close their browser window when they finish their activity, especially if they share their computer with someone or use a computer in a public place such as a library or an internet cafe.
Once the data is received, we will do everything possible to safeguard its security in our systems. In this regard, the COLE HAAN RD team of collaborators has focused its efforts on offering the most modern and updated technology to provide the greatest possible security.
The security and confidentiality of the data that users provide when contracting a service or purchasing a product online will be protected by a secure server under the Secure Socket Layer (SSL) protocol, so that the data sent will be transmitted encrypted to ensure its safekeeping.
To verify that you are in a protected environment, make sure an S appears in the navigation bar. Example: httpS://.
However, and despite having increasingly secure tools, the protection of data sent over the Internet cannot be guaranteed 100%; so once received, everything possible will be done to safeguard the information.
7.- CHANGES TO THE PRIVACY NOTICE
We reserve the right to modify or update this privacy notice at any time, to address legislative or jurisprudential developments, internal policies, new requirements for the provision or offering of our services or products, and market practices.
These modifications will be available on our website www.colehaan.do in the privacy notice section.
8.- ACCEPTANCE OF TERMS
This Confidentiality statement is subject to the terms and conditions of the COLE HAAN RD website described above, which constitutes a legal agreement between the user and COLE HAAN RD.
If the user uses the services on the COLE HAAN RD site, it means that they have read, understood, and agreed to the terms set forth above.
9.- AUTHORITY.
If the user considers that their rights regarding the protection of personal data have been violated, they have the right to go to the corresponding authority to defend their exercise.
Dear user, please be notified that the Privacy Notice was modified on May 12, 2021.
